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Viewing user's flow states

Viewing user flow states

You can view each user’s details, attributes, and flow state on the users page.

This is useful to:

  • Verify that user identification is working correctly and that users have the right attributes
  • See what flows users have started, finished, and exited, to understand their user experience

Resetting user flow states

You can reset the state for a flow for a user. Resetting the state sets all step block states to false. You have the option of reseting a single version of a flow or all versions of a flow.

This is useful to:

  • Test and debug flows while in development
  • Reset a flow if you'd like a user to experience that flow again

You can also programmatically reset the state of a flow on a user by user basis by accessing flow intents via an SDK.